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Warranty Information

On this page you will find direct links and information regarding scuba manufacturers warranties as well as their Terms and Conditions. These terms are created, upheld and modified by the equipment manufacturer and are subject to change at any time.

While we do try our hardest to keep this page as accurate as possible each manufacturer may change their warranty and URL at any time so for the most up to date information please contact the relevant manufacturer directly. (Please, if you spot a broken link please let us know and so we can update it. We do our best to keep on top of these but they do change..)

 


Simply Scuba


Cressi

INTERNATIONAL WARRANTY POLICY

In accordance with Directive 1999/44 EC, Cressi guarantees its products against inherent and operating defects. To offer better service to its customers and consumers, and to affirm the efficiency and quality of its manufacturing processes, it has decided to extend the terms of the guarantee as follows:

DIVE COMPUTERS Two (2) years from the date of purchase (for rental or teaching use: 12 months for operating defects and 24 months for inherent defects). Exceptions: Flooding caused by incorrect battery installation, LCD display in the case of damage due to negligence or blows, damage due to leaks of substances from the battery (the guarantee is valid if the computer is new and has not been used), damage caused by dead or non-functioning batteries, damage due to negligence, blows, or to normal wear and tear.

ANALOG DEVICES Two (2) years from the date of purchase (for rental or teaching use: 12 months for operating defects and 24 months for inherent defects). Exceptions: Damage due to negligence, blows, or normal wear and tear.

REGULATORS Two (2) years from the date of purchase (for rental or teaching use: 12 months for operating defects and 24 months for inherent defects). Exceptions: Consumable parts, damage due to negligence, blows, or normal wear and tear.

B.C.D.'S Two (2) years from the date of purchase (for rental or teaching use: 12 months for operating defects and 24 months for inherent defects). Exceptions: Consumable parts, damage due to scratches, punctures, abrasions, or chemical products (including chlorine), all damage due to exposure to the sun, damage due to negligence, blows, or normal wear and tear.

DRY SUITS Two (2) years from the date of purchase (for rental or teaching use: 6 months for operating defects and 24 months for inherent defects). Exceptions: Consumable parts, damage due to scratches, punctures, abrasions, or chemical products (including chlorine),all damage due to exposure to the sun, damage due to negligence, improper use, blows, or normal wear and tear.

MASKS, FINS, MOUTHPIECES, GOGGLES Two (2) years from the date of purchase (for rental or teaching use: 12 months for good operations and 24 months for defects of conformity). Exceptions: Alterations in the color of the silicone, all damage due to exposure to the sun or the effect of chemical or environmental agents, damage due to negligence, improper use, blows, or normal wear and tear.

SPEARGUNS, KNIVES, BAGS, WETSUITS, BOOTS, GLOVES, AND ALL REMAINING PRODUCTS AND CONSUMABLE PARTS Two (2) years from the date of purchase (24 months for inherent flaws). Exceptions: Damage due to scratches, punctures, abrasions, or chemical products (including chlorine), all damage due to exposure to the sun, damage due to negligence, blows, or normal wear and tear.


OceanREEF

1. OCEAN REEF Neptune Space Masks have a limited lifetime warranty to be free of material or manufacturing defects of any component but the regulator ones.

2. Regulator parts are guaranteed to be free of material or manufacturing defects for a period of 24 months from the time the unit is purchased.

3. For the duration of the guarantee, the Company’s responsibility is limited to replacement of any parts that are defective in our opinion, and that have not been used incorrectly or handled negligently. The mask must be returned to the outlet from which it was bought, along with the warranty card.

4. Even during the guarantee period, this guarantee shall not be valid where:

o Damage was caused by incorrect handling or carelessness.

o Damage was caused by the mask falling after it was purchased.

o Damage caused by fire, earthquake, floods, lightning, or other natural disasters.

o The warranty card is not produced.

o Our name, the date of purchase, and the seller’s name do not appear on the warranty card.


Waterproof

Waterproof warranties these drysuits against defects in materials and workmanship to the original purchaser for a period of two years. This warranty does not cover damage due to abuse, neglect, improper usage, lack of proper maintenance or normal wear and tear. Lack of proper maintenance will cause abnormal deterioration.


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