OceanREEF Recall April 4, 2019 by lukesheppard

 OceanREEF have announced a product recall on a range of their Full Face Integrated Dive Masks. 

What’s Wrong?

OceanREEF have discovered that one piece of instrumentation used during the production of many of their Full Face Masks was used uncalibrated that could result in inproper function of some of their masks.

No injuries or fatalities have been reported because of this but OceanREEF belive that it could cause restricted airflow, posing an injury hazard to divers.

Am I Affected?

The following masks are affected by this recall and if you have one you need to check it’s Serial Number before you use it again.

• NEPTUNE SPACE 50/60
• NEPTUNE SPACE PREDATOR
• NEPTUNE SPACE
• NEPTUNE SPACE G.DIVERS
• NEPTUNE SPACE IRON MASK
• NEPTUNE SPACE PREDATOR TDIVERS
• SPACE EXTENDER 100
• SPACE EXTENDER

There is a full list of affected Serial Numbers at the bottom of this blog so when you know the serial number of your IDM use the Find (Ctrl+F) Function on this page to see if you are affected. If your Serial Number does not show on this page or in OceanREEF’s Official Recall Letter then you are safe to use your mask.

To find the serial number of your IDM look inside your mask at the black section where your nose plugs attach. It should be a six digit number laser etched into the plastic and you can see it on the outside of the box it came in too. If your S/N does show up in the list below then you need to progress to the next step.

What Do I Do Now?

Consumers should immediately stop using the recalled Integrated Diving Masks and OceanREEF recommend you contact OceanREEF directly for the return & check of their mask, replacement, or refund.

Please contact Ocean Reef at [email protected] and/or call 800-922-1764 (toll free) or 760-744-9430 to obtain return instructions.

https://diving.oceanreefgroup.com/recall-information/

Affected Serial Numbers