As you can imagine, to win this award for the tenth consecutive year is a real honour. When I started Simply Scuba back in 1995 in a converted cowshed I never imagined we would even be a big scuba retailer let alone winning Dive Retailer of the Year for an entire decade. It is a real honour and achievement. As much as I’d like to take all the credit, we have a team of people with passion for diving who make us what we are today. Thank you to all our team in Faversham who continually work to improve our service to our customers year on year. Special mention goes to the efforts of two members of the Simply Scuba team, Mark and Shaun, who produce all of our Simply Scuba video content - through which a lot of our customers interact with us (mainly positively!).
I would like to personally thank all of Diver’s readers and our customers who took the time to vote for us. We won’t be resting on our laurels for 2019 though, we have some exciting plans for our customers which we hope will keep us as their top retailer. Diving remains a sport enjoyed by many here in the UK and overseas but with changing shopping habits, we too are looking to make shopping with us more interactive and fun going forward. Don’t worry we won’t be forgetting our basics of great customer care, low prices and quick delivery. Convenience of our customers remains a focus for us as we head towards 2019.
We are not just a website, we have a fully stocked dive shop here in Faversham, open 7 days a week. If you haven’t visited us, head down - there is a lot to do locally for the family. We are only one hour on the train from London and within walking distance of the train station. If you are coming by car we have free parking right outside the doors.