Located just outside the fashionable and picturesque town of Whitstable
in Kent, we operate our dive centre and retail outlet from large
industrial premises only minutes from the sea. Harnessing information
technology to streamline our business has been fundamental to our success
in keeping prices down and customer services up. Having been awarded
National Runner Up in the 2001 E-Commerce Awards we have been at the
forefront of the dot com retail era.
Offering retail and internet sales in Scuba, Snorkelling, Hike, Swim
and Ski we hold massive stocks from all leading brands. Our teams in
sales, warehousing, despatch and post sales are available to offer you
great value for money and a level of expertise and customer service that
few companies can equal.
We have a large shop, open to the public 5 days a week from 10.00am to
5.00pm. Customers can visit us here to browse our vast ranges of equipment
and travel accessories. You can come and look around, try on the products
and get professional advice from any of the qualified sales staff.
In our dive school we teach PADI courses locally from Try-a-Dives right
through to Instructor level and run trips in the UK and abroad. With our 3
instructors, we run pool sessions and courses weekly and can teach up to
20 students at a time, both in our 2 air conditioned classrooms and the
local pool and open water locations.
With our online sales we endeavour
to offer the same high quality of service as our customers have come to expect
in our shop. Certainly it is not possible to try equipment on for size or handle
the equipment you are going to buy before you buy it online, but with as much
information as is available about products shown on the website, customers are
able to make well informed decisions on what equipment will be best for them. If
in any doubt however, they have the opportunity to call or e-mail for advice
from any of our fully qualified sales staff, be it regarding sizes, which piece
of equipment is most suitable in certain environments or the shade of colour of
a product Required to match an existing set of equipment! Someone is always on
hand to answer these questions as quickly and concisely as
possible.
Once products have been chosen and
Ordered from the website or by telephone, we offer a number of postage choices
to make sure the goods arrive in the best and quickest way for you. We keep as
much equipment as we can in stock although to help minimize overheads that lead
to price increases we do operate a just in time service for selected products so
that orders can be dispatched with a minimum of delay. Each order dispatched is
then updated by e-mail (where correct e-mail addresses are supplied only) with
the method, tracking number (where applicable) and date of dispatch, to ensure
that customers have all the information they need about the parcel they are
expecting, at their fingertips.
Once received, we hope that every
customer is extremely satisfied with their purchase. However, if they have
received any item which they are not completely satisfied with, the item(s) can
be returned for a full refund within 28 days so long as they have not been used
at all (trying items on is fine).
As well as selling Scuba and
Snorkelling equipment online, we also have 4 other online shops; Simply Swim,
Simply Swim and Simply Hike which speak for themselves and Simply Piste where
you can buy ski equipment. Each of these other sites works in exactly the same
way as Simply Scuba and Simply Snorkel, and you can shop freely from one to the
other using your normal account details and the same basket for your entire shop
should you wish to do so.
Our business ethic has always been
to provide our customers with a fast, efficient and enjoyable way to browse and
buy Scuba and Snorkelling equipment. We hope that by adding these new
departments, we will be giving you more products to browse through, more choice
and more information on exciting products than ever before.
With our online sales we endeavour to offer the same high quality of service as our customers have come to expect in our shop. Certainly it is not possible to try equipment on for size or handle the equipment you are going to buy before you buy it online, but with as much information as is available about products shown on the website, customers are able to make well informed decisions on what equipment will be best for them. If in any doubt however, they have the opportunity to call or e-mail for advice from any of our fully qualified sales staff, be it regarding sizes, which piece of equipment is most suitable in certain environments or the shade of colour of a product Required to match an existing set of equipment! Someone is always on hand to answer these questions as quickly and concisely as possible.
Once products have been chosen and Ordered from the website or by telephone, we offer a number of postage choices to make sure the goods arrive in the best and quickest way for you. We keep as much equipment as we can in stock although to help minimize overheads that lead to price increases we do operate a just in time service for selected products so that orders can be dispatched with a minimum of delay. Each order dispatched is then updated by e-mail (where correct e-mail addresses are supplied only) with the method, tracking number (where applicable) and date of dispatch, to ensure that customers have all the information they need about the parcel they are expecting, at their fingertips.
Once received, we hope that every customer is extremely satisfied with their purchase. However, if they have received any item which they are not completely satisfied with, the item(s) can be returned for a full refund within 28 days so long as they have not been used at all (trying items on is fine).
As well as selling Scuba and Snorkelling equipment online, we also have 4 other online shops; Simply Swim, Simply Swim and Simply Hike which speak for themselves and Simply Piste where you can buy ski equipment. Each of these other sites works in exactly the same way as Simply Scuba and Simply Snorkel, and you can shop freely from one to the other using your normal account details and the same basket for your entire shop should you wish to do so.
Our business ethic has always been to provide our customers with a fast, efficient and enjoyable way to browse and buy Scuba and Snorkelling equipment. We hope that by adding these new departments, we will be giving you more products to browse through, more choice and more information on exciting products than ever before
.
Shop by brand
